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  • Remove client from collection in OSD task sequence using Orchestrator

    Posted on July 7th, 2014 By Andreas Stenhall + 2 comments

    A common setup when using System Center Configuration Manager to deploy is to have an OSD collection which has a required deployment. Moving clients to that Collection will let them be reinstalled or installed. After deployment is done you typically want the machine removed from that collection. There are a few ways of doing that but my favorite is using an Orchestrator runbook.

    Orchestrator Runbook Configuration

    Note: In this guide I assume that you have installed System Center Orchestrator 2012 SP1 or 2012 R2 in your environment.

    1. First you need to download and install the Orchestrator Integration for Configuration Manager which will add the items we are using to remove the machines from a Collection in Orchestrator Runbook Designer.

    2. Start Orchestrator Runbook Designer and setup the connection to the ConfigMgr primary site server by going to Options > SC 2012 Configuration Manager.

    3. Add a connection to your SCCM server and make sure to test the connection using the Test connection button before proceeding.

    ORC23

    4. Now Create a new Runbook and go to Activities > Runbook control and drag “Initialize data” to the Orchestration pane. Do the same by choosing SC12012 Configuration Manager under Activities, and then drag  “Delete Collection Rule” out on the Orchestration pane.

    5. Hover over the Initialize data icon and then drag the arrow to the Delete Collection Rule. It should look like the below image.

    ORC
    6.  Right click Initialize Data and choose Properties. Add two details and name them CollectionID and ClientName.

    ORC21

    7. Right click Delete Collection Rule and choose Properties. Start by choosing the connection you created in step 3. Note: Do not type in the text as below, instead right click the area right to Collection and choose Subscribe > Published Data. Choose CollectionID and click OK. Repeat for Membership Rule. Choose Finish when done.

    If you type in the text manually you will get this error when executing the runbook: The SMS Provider reported an error. Details: Generic failure

    ORC22

    8. Before proceeding I strongly recommend that you execute the runbook in test mode, supplying a client name and collection ID of a machine located in the collection you want the client removed from.

    Note: Do not forget to check in the runbook after testing and when you are done, or it will fail to execute during operating system deployment.

    Task Sequence Configuration

    Now that the runbook is running successfully you can use it in your Task Sequence. Note: This requires that you have integrated Microsoft Deployment Toolkit with Configuration Manager and that you are using an MDT Task Sequence.

    Modify a task sequence and create a New group. The recommended section to run the Runbook is in the State Restore phase of the Task Sequence. To be on the safe side first run a “Gather”, then you must add “Use Toolkit Package” and last but not least execute the actual runbook by adding the “Execute Runbook” step.

    ORC4

    Also note that runbooks are run with the SCCM network access account so you must add that account to the Orchestrator user group that you have assigned, check the permissions and which group name to add to the relevant Orchestrator group in  Runbook Designer by right clicking the name of the runbook tab and then choose Permissions.

    If you do not you will get this error in the  ZTIExecuteRunbook.log (where all events related to the runbooks are stored):

    Unexpected response from web service. 405 Method Not Allowed
    < ?xml version=”1.0″ encoding=”utf-8″ standalone=”yes”?>
    < error xmlns=”http://schemas.microsoft.com/ado/2007/08/dataservices/metadata“>
    <code></code>
    <message xml:lang=”sv-SE”>The requested operation requires Publish permissions on the
    Runbook</message>
    < /error> ZTIExecuteRunbook 2014-07-03 10:01:56 0 (0x0000)

    Happy orchestration and deploying!

  • Solution to the UUID problem when deploying Windows 8.1 using ConfigMgr 2012 R2

    Posted on June 28th, 2014 By Andreas Stenhall + No comments

    When deploying Windows 8.1 Machines using System Center Configuration Manager 2012 R2, me and as good as everyone ever done a Windows 8.1 deployment using CM2012R2, has seen the issue. The issue is that the first time a user log in to the deployed machine, it gives an error:

    The Group Policy Client service failed the sign-in.
    The universal unique identifier (UUID) type is not supported.

    The problem has been seen from time to time but at last there is a solution to this elusive problem. The solution or workaround actually, is provided in KB2976660: First logon fails with “The universal unique identifier (UUID) type is not supported”.

  • Feature deploying email profiles to iOS using Intune/ConfigMgr

    Posted on March 18th, 2014 By Andreas Stenhall + 1 comment

    There is something fishy going on when deploying email profiles to iOS devices using Windows Intune and ConfigMgr 2012 R2. When you have deployed an email profile to an iOS (7.1) device you cannot choose to send pictures from that email account, as the account is then missing from the drop down menu when choosing “From”.

    If you go into the Mail app in iOS and then write a new mail then you can choose the deployed email account, the problem is just related to sharing pictures (possibly also other stuff) via the  “Share button” > Mail feature in iOS.

    Note: If you go to Settings > Mail, Contacts, Calendars you cannot see the email account listed in “Default account”.

    UPDATE: Turns out that this is indeed not a bug but a feature. You must activate “Allow email to be sent from third-party applications” in the email policy.

    Related article: Notes from the field – iOS device management using ConfigMgr 2012 and Windows Intune

  • Notes from the field: iOS device management using ConfigMgr 2012 R2 and Windows Intune

    Posted on March 3rd, 2014 By Andreas Stenhall + 1 comment

    There are not that much real world info on managing iOS devices using Windows Intune and ConfigMgr. I am talking about managing iOS devices, not settings up iOS enrollment or the tons of guides on how to publish and deploy a web link to the App Store. This blog post was born to give some deeper level of insight into iOS management using Windows Intune together with System Center Configuration Manager 2012 R2.

    UPDATE March 18 2014: Bug deploying email profiles to iOS using ConfigMgr / Intune

    Troubleshoot MDM in Intune / ConfigMgr

    The biggest challenge as I have learnt is that troubleshooting mobile device management using ConfigMgr and Intune leaves a lot to wish for. There really are not that much you can see in terms of what is going on between ConfigMgr, Intune cloud service and the mobile device itself. There are no force buttons to push or pull stuff so you are pretty much left in the dark many times. Apparently there is only one action you can take to force all policies (compliance settings and email profiles for instance) to the iOS device and that is to install an app from the Company Portal iOS app or from the web interface at m.manage.microsoft.com. Apart from that you just have to wait, wait and wait for things to happen.

    Custom iOS app deployment options and important knowledge

    One of the most not so much talked about feature is the ability to sideload an in-house or custom developed iOS app (IPA file). It is easily done as any other application deployment by adding the IPA and the PLIST file, then distributing it to the cloud distribution point. Although the plist manifest file is required to add the application for deployment it seems to be of no use as the plist file is not distributed with the IPA file itself to the distribution point. I suppose it is more of a way of knowing that you are not deploying apps from the App Store (IPA files, not the web links).

    When deploying an IPA you have three options:

    1. Deploy it as Available to Users
    This will make the app published and available for install, but only in the web interface, i.e. “m.manage.microsoft.com”. For some reason which I do not know you will not see this app if you are using the Company Portal app. Once again I do not know the background for this but it is really inconsistent behavior and makes the iOS Company Portal app more or less unusable. I have filed a Design Request Change for this at Microsoft Connect.

    UPDATE: This is an Apple “feature” and a limitation in what they allow the MDM vendors to do.

    2. Deploy it as Required to Users
    This will install the app automatically for targeted users. A note will pop up on the screen of the iOS device asking if “m.manage05sub.microsoft.com want to install the following app, is that OK”? After clicking OK/yes the app is installed (or should we say sideloaded to be correct).

    3. Deploy it as Required to Devices
    This will install the app automatically for targeted devices. A note will pop up on the screen of the iOS device asking if “m.manage05sub.microsoft.com want to install the following app, is that OK”? After clicking OK/yes the app is installed (or should we say sideloaded to be correct).

    Log files – shake it baby!

    Well, there are a few log files on the CM side but I have not found any relevant information in them, all you can see is that there is some kind of communication with Intune but that’s about it. So basically there are no logs to turn to when troubleshooting. There is however one log file and that can be accessed from an iOS device by logging into the Company Portal app. After login, shake the phone. Yes, you heard me, shake the phone and you will see options to send the log file via email for further analysis. However, although I have read many log files over the years this log file is among the more hard to interpret. They will however likely be more useful to Intune technical support technicians (more on that later). I have filed a DCR for more insight into Intune or the communication via ConfigMgr at Microsoft Connect.

    iPad and iPhone collections

    Divide iOS devices into collections for iPads and iPhones which is good if you for instance want to target different compliance settings to iPads and iPhones. Create a collection based on “Mobile Device Computer System” where the “Device Model” is like %ipad% and %iphone%.

    The query to list all iPhones in a collection:

    select SMS_R_SYSTEM.ResourceID,SMS_R_SYSTEM.ResourceType,SMS_R_SYSTEM.Name,
    SMS_R_SYSTEM.SMSUniqueIdentifier,SMS_R_SYSTEM.ResourceDomainORWorkgroup,
    SMS_R_SYSTEM.Client from SMS_R_System inner join SMS_G_System_DEVICE_COMPUTERSYSTEM on SMS_G_System_DEVICE_COMPUTERSYSTEM.ResourceId = SMS_R_System.ResourceId where SMS_G_System_DEVICE_COMPUTERSYSTEM.DeviceModel like "%iphone%"

    The query to list all iPads in a collection:

    select SMS_R_SYSTEM.ResourceID,SMS_R_SYSTEM.ResourceType,SMS_R_SYSTEM.Name,
    SMS_R_SYSTEM.SMSUniqueIdentifier,SMS_R_SYSTEM.ResourceDomainORWorkgroup,
    SMS_R_SYSTEM.Client from SMS_R_System inner join SMS_G_System_DEVICE_COMPUTERSYSTEM on SMS_G_System_DEVICE_COMPUTERSYSTEM.ResourceId = SMS_R_System.ResourceId where SMS_G_System_DEVICE_COMPUTERSYSTEM.DeviceModel like "%ipad%"

    Email profiles be aware

    Do not let the official ConfigMgr blog screenshots fool you. When creating an email profile the Exchange ActiveSync Host should be entered without http:// or https:// as mistakenly demonstrated in the screenshot.

    UserLicenseTypeInvalid error message

    The error UserLicenseTypeInvalid when trying to enroll an iOS device. Most likely this is due to users not being synced to the Intune service because they are missing from the “Intune users” collection or that there is a problem with actually syncing from CM to Intune. More about that in this blog post.

    The Intune Support

    Do not hesitate to contact the Intune technical support whenever you encounter a problem. As you have no insight into Intune contacting support is many times the only way to figure it what is or what is not going on with your mobile device management.  Support phone numbers for Intune specifically are listed at the Microsoft Support web site.