The solution to 0xC004F013: Remove KB941649

Since the first build of Service Pack 1 beta was released I have had major problems installing it on our Vista Enterprise corporate image, with hotfixes, security update and drivers integrated. The problem has been that we have to install Service Pack 1 two times, the first time it will always fail with the error code 0xC004F013 but the second time SP1 would always install without any indication of error. Very annoying as SP1 takes some time to install and as we will be rolling out Vista in the organization it is totally unacceptable to have to install SP1 twice. And who knows what other side effects there might be?

Microsoft and I did some research and I first thought that a patch that is only available for order from Microsoft Support was the cause of the problem. After rebuilding the image without that patch the SP1 installation would still fail with 0xC004F013. Today, back at work after Christmas, I managed to figure out by reading the log files produced from package manager (pkmgr.exe) that KB941946 is the hotfix that causes this SP1 installation problem. And to be accurate it’s version 2 of the patch.

It would be very interesting to learn if anyone else who has a Vista image with patch KB941649-V2 integrated get this error 0xC004F0143 as well when installing Service Pack 1. The problem itself does not lie in SP1 and that is why it has been important to actually and finally get to the bottom of this!

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