Smart card problems with Dell Latitude and Vista
I only have my domain administrator account on a smart card to improve security in my domain, but this is not working as one can expect in Vista. Sometimes, especially when I wake the computer from sleep but also at other times, the credential tile for smart card authentication vanishes as the Smart card service stop working somehow. The only solution to this issue is to reboot the computer unfortunately. After becoming sick and tired of the problem I called Dell from which I got a beta driver. This driver seems to be somewhat more stable but not 100 percent stable. SP1 makes no difference either.
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About Author
Andreas Stenhall
I'm Andreas Stenhall and my work passion is the Windows client in combination with Microsoft 365 security and management services. I do consulting, I produce and teach my own courses, I lecture and I present and my formal work title is prinicipal workplace advisor and architect at Coligo in Stockholm, Sweden. I'm also proud to be an Microsoft MVP since 2009. I have presented at BUILD, TechEd in the US and Europe and regional TechDays. Follow me on twitter @AndreasStenhall.
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I can recommend to use the .NET smart card from Gemalto which are natively supported in Microsoft Vista. On my DELL Latitude D630 it works with without any problems.
Yep, I use the Gemalto .Net card and most of the time it’s working very well but occasionally the whole credential tile for smart card authentication vanishes into thin air!