Beware of saved credentials

Saved credentials can be a good thing, but many times they are not. The last couple of weeks I have become involved in a couple of cases where saved credentials in all from Windows XP to Windows 7 have been the cause of strange problems, primarily accessing file servers.

The problems have been with accessing mapped network drives or browsing file servers, with various error messages. Even though Windows 7 sports the “new” credential manager, this feature has been there even in Windows XP. This means that you can add credentials for servers so that you won’t have to provide them when accessing resources on the network.

The cause of the problem is for instance when a user change his or her password and the saved credential become obsolete, causing the user to have serious problems authenticating to the network resources.

The settings for these saved credentials are as follows:

Windows XP: Start “User Accounts” control panel, choose an account and then go to “Manage my network passwords”.
Windows Vista: Start “User Accounts” control panel, choose an account and then go to “Manage your network passwords”.
Windows 7: Search for and start the “Credential Manager” control panel.”

Solve the problems accessing network resources by deleting the saved credentials once and for all!

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