UAC settings when remote controlling Windows clients to prevent screen freezing
One very common problem that I encounter every now and then with customers and when doing Windows training is the fact that remote controlling computers causes a freeze in the remote session when UAC kicks in. By default, UAC prompts for elevation on something called the secure desktop, and that effectively blocks any remote input.
This problem can be fixed by changing the necessary UAC settings. Just as a note; Never ever turn off UAC!
Configure UAC to allow for remote support by setting the following GPO settings under Computer Configuration / Policies / Administrative Templates / Windows settings / Security settings / Local policies / Security Options node:
User Account Control: Switch to the secure desktop when prompting for elevation policy = Disabled
User Account Control: Allow UIAccess application to prompt for elevation without using the secure desktop policy = Enabled
HOW TO: Replace WinRE with DaRT 7.0 locally and enable remote connections before supplying local administrator account information
Refreshed license tool for Windows client, servers and Office 2010 released
Custom commands when deploying Windows 7
About Author
Andreas Stenhall
I'm Andreas Stenhall and my work passion is Windows 10 in combination with Enterprise Mobility. I do consulting, I produce and teach my own courses, I lecture and I present and my formal work title is senior workplace architect at Coligo in Stockholm, Sweden. I'm also proud to be an Microsoft MVP since 2009. I have presented at TechEd in the US and Europe and regional TechyDays. Follow me on twitter @AndreasStenhall. Phone +46707894758.